At Egotel Holidays, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
This Privacy Policy describes how Egotel Holidays ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, use our services, or interact with us. We respect your privacy and are committed to protecting your personal data.
We collect personal information you provide directly to us, such as when you create an account, make a booking, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, postal address, passport information, and payment details.
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website through cookies and similar technologies.
We may receive information about you from third parties, such as travel partners, payment processors, and social media platforms if you choose to connect your accounts.
We use your information to provide, maintain, and improve our services, process bookings, communicate with you about your trips, and provide customer support.
We may use your information to send you promotional materials, newsletters, and other communications that may be of interest to you. You can opt out of these communications at any time.
We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights and interests.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
We may share relevant information with hotels, cruise operators, tour guides, and other travel service providers necessary to fulfill your booking and provide you with the requested services.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect our rights, privacy, safety, or property.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are processed through secure payment gateways using industry-standard encryption. We do not store complete credit card information on our servers.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
You have the right to request deletion of your personal information, subject to certain exceptions such as legal requirements or legitimate business interests.
We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.
Required for the website to function properly and cannot be disabled.
Help us understand how visitors interact with our website.
Used to deliver relevant advertisements and track campaign effectiveness.
Remember your preferences and settings for a personalized experience.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.